Terms and Conditions

1. Upon receiving initial inquiry, you will be notified within 24hours about availability confirmation of the villa, quoted price and minimum deposit required to secure current dates.
2. At the moment you confirmed with the booking, we will send you an official invoice of deposit payment and temporary put the villa on hold while you doing payment process. Kindly note 3-5 days due date apply.
3. We will issue booking confirmation letter as soon as confirmation of deposit payment is received. This noticing that the villa is now blocked under your name and further/final payment information.
4. All requests of changes to bookings must be made in writing.
5. All cancelation must be made in writing. Cancellation within 91+ days prior to arrival, the deposit will be refunded in full less than cancellation fee 20% of total amount or minimum US$500. Cancellation made less than 91 days prior to arrival subject to forfeiture of all monies paid. Final payments are non-refundable.
6. Guest are responsible for looking after the property. Guests also undertake to pay for damages, breakages or losses they may be responsible for during the duration of their stay.  
7. We strongly recommend you to take out comprehensive travel insurance at the time of booking to protect you and traveling members against illness including evacuation, injury, death, loss of baggage and personal items, theft, cancellation and other travel contingencies.
8. Please be advised that we are not responsible for any loss or damage to personal equipment and property during your stay with us. We will not accept responsibility on force majeure 

Bali Exotic Villas Team.